How to order
Chose the item you want to order from the galleries. In the
legends you will find the price and the order code. Start by
sending an enquiry to info@schwarzweisskeramik.de
concerning availability of the item and total price (including
shipment).
United States: The order value has to be above € 50.
Shipment costs depend on the weight and size of the parcel. Customs and other fees have to be dealt
with by the purchaser.
Great Britain: Shipment costs are € 23.
EU Countries: Shipment costs are € 17. Within the EU,
no customs fees will be charged.
Other countries: Send the enquiry, and the total costs
will be calculated depending on the destination country.
Next, you will receive an e-mail answer stating availability of
the item, total costs, date of shipment and money transfer details.
Buyers from the EU can pay by bank transfer, buyers from the US
will need a Paypal account.
If you are happy with the answer, confirm your order, state your
delivery address and transfer the indicated amount.
As soon as the transfer is complete, your parcel will be sent
off (except in cases where the item/s is/are not available and a
delivery time has been agreed.
Note: Since Schwarzweisskeramik produces handmade pottery
there is always the possibility of minor deviations in form and
size. To make sure you get what you want, you can use your initial
inquiry to ask for a picture of the very item that is to be sent
to you.
Of course, it is also possible to order by phone, fax or letter.
Custom made items
Send your inquiry regarding custom made items to
info@schwarzweisskeramik.de.
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